WL
Wiehan L

1 reviews | Active since Jul 2014

18 Aug 2017, 08:57

No Faith in security of my information

I recently had credit card ***** take place on om account... reported it asking to please stop the card and not let the uncleared transactions clear.... card got stopped but transactions still cleared... was promised that some one from the ***** department will contact me to arrange for a new card and also investigate my case... still waiting ... this is absolutely reassuring to see ABSA does not care about their clients or the security of the accounts... well done ...

0
Replies (1)
Absa
Absa's reply18 Aug 2017, 11:51
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd