No Emailed Statements

Can someone at ABSA please help. On the 2nd August I changed from Investment Advantage to Cash Invest Tracker. I have not had an estatement emailed to me as yet. I was told when doing it that monthly statements under Value Added Services was enabled. After receiving nothing I went back to our branch in Robertson and they assured me that it is enabled under Value Added Services. Still nothing. I was receiving statements for my Investment Advantage. I had the same problem in Durban regarding cheque account statements and after 4 months of going to the ABSA branch it only got sorted out by going to Hello Peter. CIT Account : ** **** 6209 ( No Statements ) Cheque Account : * **** 5468 ( Perfect ) Credit Card Account : **** **** **** 4014 ( Receive twice every month )

Thanking You, Ian.