No delivery on debit card

I ordered a second card online now, this time to be delivered at my address and not the branch as obviously this was a mistake. Absa says it`s Uti courier who`s the problem, Uti say it`s their supplier who`s the problem.....?<br> <br> Please can someone figure out this mess, my previous card was damaged and im not able to utilize my account.<br> <br> Details:<br> <br> JJ Logchies<br> Cheque account.<br> ***