NO DELIVERY AFTER URGENT REQUEST

I AM VERY UNHAPPY.<br> <br> I SPOKE TO ONE OF THE ABSA CARD CONSULTANTS PHONETICALLY REGARDING THE DELIVERY OF MY CREDIT CARD.<br> <br> I URGENTLY NEED MY CARD AS I AM TRAVELLING TO CAPE TOWN TOMORROW. <br> <br> THE CONSULTANT PUT THROUGH AN URGENT REQUEST FOR DELIVERY TO THE COURIER SERVICE - THEY WERE SUPPOSE TO DELIVER MY CARD TODAY BEFORE 12H00.<br> <br> AT 13H00 I CONTACTED ABSA CARD SERVICE AGAIN, THEY CONTACTED THE COURIER SERVICE, WHO INDICATED THAT THEY NEVER RECEIVED THE URGENT INSTRUCTION NOTIFICATION FROM THE ABSA CONSULTANT. <br> <br> THE CONSULTANT I SPOKE TO TODAY INDICATED THAT THE COURIER SERVICE WILL NOT BE ABLE TO DELIVER MY CARD TOMORROW MORNING IN POTCHEFSTROOM (TOMORROW IS THE 7TH BUSINESS DAY SINCE I HAVE APP****), THE ONLY WAY I WILL BE ABLE TO RECEIVE MY CARD IS IF I PICK IT UP AT THE ABSA BRANCH AT THE OR TAMBO INTERNATIONAL AIRPORT,<br> <br> I INDICATED THAT I NEED MY CARD TODAY, I AM EVEN WILLING TO PAY EXTRA COURIER COSTS, BUT THEY INDICATED THAT IT IS NOT POSSIBLE WHEREAFTER I AGREED TO PICK THE CARD UP AT OR TAMBO INTERNATIONAL AIRPORT AS THAT IS THE ONLY WAY I WILL BE ABLE TO RECEIVE MY CARD ACCORDING TO THEM. <br> <br> THIS IS TOTALLY UNACCEPTABLE AND AM I VERY DISSAPOINTED IN THE SERVICE I RECEIVED.