No Delivery

i app**** for a credit card around the 18th of November. it was approved and the lady who helped me said it would take around 5 working days to be delivered.<br> <br> i waited patiently for 2 weeks but no credit card and no one even phoned me to follow up. so i went back to the bank only to find out they got my number wrong which i dont understand as i have been receiving sms's from them for transactions.<br> <br> so they told me it would be a further 3 days wait and that the couriers will deliver it at my house. its the 21st of December now and i still haven't received anything.<br> <br> what ****es me of even more is that i got billed for banking costs but i dont even have my card yet!!! this is terrible service and i am considering cancelling my credit card if i dont receive it within a day... i dont care if the CEO of ABSA have to come and deliver it to me himself.<br> <br> i dont know and dont care whose fault this is, the least ABSA could've done was to follow up on everything. this is poor customer service, in fact there is no such thing as customer service....