MS
Manny S
1 reviews | Active since May 2019
11 May 2019, 20:37
No customer support
We have sent close to 20 emails to get help with our account. We recently moved to the UK, and for some reason our mobile and online banking profile has been locked.
Not one person has responded or even attempted to help us. It does not help to try and call you and costs a fortune fron the UK.
What digusting service, we have been clients with you for over 30 years. You should be ashamed of yourselves.
I hope you never land in a foreign country without being able to access your own money. Shame on you!
I hope you will attempt to get someone to fix this.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
13 May 2019, 14:26Hi Manny,
Thank you for your posting. I am Basani Hlungwane and I will be facilitating your case. Your reference number to your complaint is ***. We will be in contact within the next 3days. Thanks.
Thank you for your posting. I am Basani Hlungwane and I will be facilitating your case. Your reference number to your complaint is ***. We will be in contact within the next 3days. Thanks.
Best regards,
Absa's reply13 May 2019, 14:26
Official
Hi Manny,
Thank you for your posting. I am Basani Hlungwane and I will be facilitating your case. Your reference number to your complaint is ***. We will be in contact within the next 3days. Thanks.
Thank you for your posting. I am Basani Hlungwane and I will be facilitating your case. Your reference number to your complaint is ***. We will be in contact within the next 3days. Thanks.
Best regards,