No Customer Service Whatsoever

Tried to open a business bank account of absa and a month later after signing the docs I go into the store, the receptionist can't help me get the card, I call the online business banking department, they say the account is opening. They say I owe them R200, yet I don't even have a card yet.

This service is rediculous, ABSA is really ****py. The only thing I like about them is to do transaction online, but service wise I don't recommend them. I'm going to another bank to open a business account, they must close my account because I can't owe something that I didn't even get yet. Pathetic.....beyond