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Istele N
1 reviews | Active since Apr 2019
01 Apr 2019, 10:42
No Customer Service - Natis Documents ABSA Car Finance
No Customer Service I have tried to receive my NATIS documents for my car countless times, the call centre ***does not give you an option to speak to an operator when I select NATIS document it says email successfully sent, I never receive my documents! No Option to speak to an agent and no response from the website query either!
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
01 Apr 2019, 13:07Dear Client,
Thank you for bringing this matter to our attention and providing your ID number to log an incident. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention and providing your ID number to log an incident. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Absa's reply01 Apr 2019, 13:07
Official
Dear Client,
Thank you for bringing this matter to our attention and providing your ID number to log an incident. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention and providing your ID number to log an incident. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
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Istele N's updateReviewer Update
01 Apr 2019, 14:21Thank you, still waiting for the Vehicle finance department to phone me.
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Istele N's update01 Apr 2019, 14:21
Reviewer Update
Thank you, still waiting for the Vehicle finance department to phone me.
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Istele N's updateReviewer Update
02 Apr 2019, 12:16This has been resolved, thank you ABSA
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Istele N's update02 Apr 2019, 12:16
Reviewer Update
This has been resolved, thank you ABSA