JL
Joey L

1 reviews | Active since Jul 2014

08 May 2018, 11:16

No customer service at all!!!!!!!!!!!!

Client service? Nothing at all.............. This is my third complaint on Hello Peter. Today 47 days later and still NO statement.... On 25 April 2018 I confirmed to Serisha Thandrand (Thandrand, Serisha: Absa ********** that there is no blockage as indicated by ABSA and requested her to have the statements resended, but alas.............. nothing happened...................... You expect me to pay every month, but do not adhere to the Banking Code of conduct. I shall be logging a complaint on this point and take it further if necessary. This is not a threat but I have the right to know what is being done on my account. Is ABSA once again adding debits without my consent as done in the past............

0
Replies (1)
Absa
Absa's reply08 May 2018, 15:59
Official

Dear Client

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd