AR
Adeline R
1 reviews | Active since Jul 2020
25 May 2022, 14:40
NO CUSTOMER SERVICE
ABSA Bank is the worst with customer service I lost my job last year Sept but still paid, I then started a new job but at that point in March I got into arrears I was only working over a month, I called and made a payment arrangement which I kept to but the kept phoning and hounding me, now I want to confirm the amount to pay, so I call they cant help me as I have not answered the security questions which I have answered, now I must go to a branch, no problem let me take time off my work so I can loose it and not pay you, seriously I want to pay you and you cant help me are for real,
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Replies (3)AR
Adeline R's updateReviewer Update
25 May 2022, 15:54HI
I just want to know what i must pay, also why is my card and my online banking suspended, when my account is actually up to date, why treat clients like *********
I just want to know what i must pay, also why is my card and my online banking suspended, when my account is actually up to date, why treat clients like *********
AR
Adeline R's update25 May 2022, 15:54
Reviewer Update
HI
I just want to know what i must pay, also why is my card and my online banking suspended, when my account is actually up to date, why treat clients like *********
I just want to know what i must pay, also why is my card and my online banking suspended, when my account is actually up to date, why treat clients like *********
AR
Adeline R's updateReviewer Update
27 May 2022, 13:06Hi
Yes you responded to my email address thank you, upon which I have rep**** and still got no reply
Why is my credit card and online banking still suspended
Yes you responded to my email address thank you, upon which I have rep**** and still got no reply
Why is my credit card and online banking still suspended
AR
Adeline R's update27 May 2022, 13:06
Reviewer Update
Hi
Yes you responded to my email address thank you, upon which I have rep**** and still got no reply
Why is my credit card and online banking still suspended
Yes you responded to my email address thank you, upon which I have rep**** and still got no reply
Why is my credit card and online banking still suspended
AR
Adeline R's updateReviewer Update
30 May 2022, 08:46Good Morning
I know my account is up to date and paid again on Friday R600
As previously mentioned I have no functionality on online banking, and get the following:
Please note that you have limited functionality on app due to your digital limits being r0.00 you will need to visit a branch to change you limits
ABSA changed the limit not me so I am asking ABSA to rectify this and no I am not going into a branch as I work and do not have the time to go to a branch
Please can you now get this resolved
Thank you
I know my account is up to date and paid again on Friday R600
As previously mentioned I have no functionality on online banking, and get the following:
Please note that you have limited functionality on app due to your digital limits being r0.00 you will need to visit a branch to change you limits
ABSA changed the limit not me so I am asking ABSA to rectify this and no I am not going into a branch as I work and do not have the time to go to a branch
Please can you now get this resolved
Thank you
AR
Adeline R's update30 May 2022, 08:46
Reviewer Update
Good Morning
I know my account is up to date and paid again on Friday R600
As previously mentioned I have no functionality on online banking, and get the following:
Please note that you have limited functionality on app due to your digital limits being r0.00 you will need to visit a branch to change you limits
ABSA changed the limit not me so I am asking ABSA to rectify this and no I am not going into a branch as I work and do not have the time to go to a branch
Please can you now get this resolved
Thank you
I know my account is up to date and paid again on Friday R600
As previously mentioned I have no functionality on online banking, and get the following:
Please note that you have limited functionality on app due to your digital limits being r0.00 you will need to visit a branch to change you limits
ABSA changed the limit not me so I am asking ABSA to rectify this and no I am not going into a branch as I work and do not have the time to go to a branch
Please can you now get this resolved
Thank you