AC
Alicia C

1 reviews | Active since Jun 2016

16 Jun 2016, 06:21

No customer service

<p>I had (still have actually) a query about my account / new debit card. I have sent several emails to ABSA over the past few months. But ABSA is just ignoring all my emails!! </p> <p> </p> <p>I recently was contacted by another bank they said they will assist me to move over to them. This is what I call customer service. Not ABSA, that does not care about their customers.</p>

0
Replies (1)
Absa
Absa's reply17 Jun 2016, 11:59
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd