1 reviews | Active since Aug 2017
NO CUSTOMER SERVICE
I had done an application online , which I received the quote .accepted it SAME TIME then the card was delivered to me three weeks later on 11 august 2017 (Friday )
On Friday I had received the pin then I was told I must wait 24 / 48 hrs for the card to be activated . from then everytime I called I was told they have escalated the problem andi must wait for an sms Today is Wednesday 16 August 2017 – I had called in then I was told that the quote was declined I must reapply
This is bull**** . please can someone that knows their job assist , disgusting service TRULY
Now they want me to redo an application and go threw the same process and get the same digesting service
I had even mail the absa complaints dept , they are off no joy as well – NO FEED BACK FROM THEM AS WELL
bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,