JB
Johann B

1 reviews | Active since Jun 2013

30 May 2022, 14:36

No Customer Call Centre

Can't get through to your call centre. Pathetic!

0
Replies (2)
Absa
Absa's reply30 May 2022, 15:37
Official
Dear Johann Bosman Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***6. Kind regards,Group Customer CareRezona Louw

Best regards,

Absa
Absa's reply02 Jun 2022, 08:54
Official
Dear Johann Bosman

We refer to your complaint posted on Hellopeter.

Please accept our sincere apology for any inconvenience caused.

The reference number for your complaint is C-***6.

Kindly provide our office with more details of your complaint and the correct ID or account number to ensure effective investigation and feedback.

Regards,

Rezona Louw

Specialist Case Manager: Social Media
Customer Value Management: Customer Care

Best regards,