TK
Tommy K
1 reviews | Active since Feb 2019
29 Jun 2020, 11:02
No Covid assistance from ABSA
I'm utterly disgusted with ABSA's attitude. As a company that positioned itself as a champion for assisting customers who experience loss of income during the lockdown period, their professionalism leaves a lot to be desired. I submit my request to them, with all supporting documents on 16 April & still awaiting an outcome. No one ever bothered providing feedback.
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Absa's replyOfficial
29 Jun 2020, 12:22Dear Tommy Van Koller Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Absa's reply29 Jun 2020, 12:22
Official
Dear Tommy Van Koller Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care