CT
Carine T

1 reviews | Active since Jul 2016

05 Feb 2018, 11:23

No contact... still waiting

Looks like Absa just goes through complaints they feel like solving. My complaint has still not been answered. I've closed my cheque account, so no they probable feel I'm not worthy of services. My issue is still that you go into the bank to make arrangements and gets empty promises, but then soon after attorneys are after you, and arrangements and promises are not met. Absa, I'm so happy I've left you, just do what you've promised and close my account so that I can make my payments until account is paid up. I'm not going to pay for interest and banking fees forever.

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Replies (1)
Absa
Absa's reply06 Feb 2018, 11:21
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd