No Contact or assistance

I have been an ABSA client for my entire banking life.. I hold all my credit with ABSA Bank, eg homeloans, avaf, kids accounts etc.. It looks like this will soon change, as I am in the process of moving to Nedbank Private Bank. I have been trying hopelessly to move to Absa Private bank with absolutely no joy. The Website application keeps crashing with an error message "technical error" I am in the process of purchasing a vehicle and fear I may loose the sale if I stay with Absa hence my reason for wanting to move, currently Nedbank is given me better assistance, which is sad as I don't bank with them, not yet anyway..