No Confirmation for change of debit.

Ive been paying and paying and paying off a loan over the past i dont even know how many years but after having issues regarding the dedit day, a consultant and i came to a agreement that my debit gets made on the 25th of EVERY MONTH. Now... in Dec 2020 someone at ABSA has now changed the debit day from the 25th to the 26th of every month. (Which i did not even agree too or even get a notification regarding it).

Come the 25th of Jan 2021. No bedit order was done. I then contacted the Loan department to find out as to what is going on as in 2019 i made the agreement for the debit to be done on the 25th of EVERY month... not the 24th or thr 26th but thr 25th. I was told that it was changed to the 26th. WHICH I NEVER AGREED TO OR KNEW ABOUT.

Whoever changed the debit or date ot authorised for the date to be changed can now pay for my missed payment for Jan 2021 because on thr 26th i got a wonderful message stating the following "Absa:, you will be receiving a message from your Absa Personal Loan team shortly. Auth FSP...." and then "Absa: , we tried to contact you earlier today, but you did not respond. Our records indicate that we have not received the payment due on your Absa Personal Loan. Please pay a minimum of R***.06 asap If you are unable to pay the full required amount or have been impacted by COVID-19, please contact us or call us on ***. Auth FSP..." when i called the number i got a Voice Message explaining what the office hours are and to contact during the week. After ABSA sends these text messages on a Saturday!

I look forward to finding out WHO at ABSA bank authorised for my debit date to be changed because they will be a few Rands short this month.

After doing my banking with ABSA for over 25 years... i CANNOT WAIT TO CLOSE MY ACCOUNT. CUTT MY TIES AND CARDS UP AND BURN THEM!