WS
Wihann S
1 reviews | Active since Aug 2019
17 Aug 2019, 16:02
No communication with clients
I have have credi card ***** on my ABSA credit card almost 3 months ago. These things happen and they said that they will sort this out for me. I have done the paperwork and send it to them. I have had ZERO feedback from any of them. I have called the help line and they said they will come back to me. 3 months later and still no news. Shocking.
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Replies (2)0
Replies (2)
Absa's replyOfficial
19 Aug 2019, 09:56Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply19 Aug 2019, 09:56
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Best regards,
Absa's replyOfficial
19 Aug 2019, 09:57Dear Wihaan Your complaint reference number is C-***8. Progress will be provided within the next 2 working days. Please feel free to contact me on ***, alternatively you can email me at *** if you are unable to get hold of me telephonically.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply19 Aug 2019, 09:57
Official
Dear Wihaan Your complaint reference number is C-***8. Progress will be provided within the next 2 working days. Please feel free to contact me on ***, alternatively you can email me at *** if you are unable to get hold of me telephonically.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Best regards,