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1 reviews | Active since Dec 2019
07 Dec 2019, 19:26
NO COMMUNICATION REGARDING PREMIUM CREDIT CARD APPLICATION
I recently app**** to ABSA to have my ABSA Gold Credit card upgraded to an ABSA Premium Credit Card. Met all the qualifying Criteria. I was told by the Branch that I would be contacted by the Credit Card Division. I have yet to be contacted. More than a week has passed. ABSA please don't waste your customers time. Several other banks will be very pleased if I move all my ABSA business to them.
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Absa's replyOfficial
10 Dec 2019, 05:56Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Absa's reply10 Dec 2019, 05:56
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd