NO COMMUNICATION OR FOLLOW UP ON CLAIMS
<p>CLAIM no. ********** : on the 10th May I received a letter confirming this claim and mentioned the name of the person who would contact us within 48hrs. Up to today NO COMMUNICATION or CONTACT from ABSA or the appointed Business owner. I followed up with a letter to Busiswe KAmbule stating that nobody has contacted us/me with regards to the assessment of this claim. </p> <p>Busiswe Kambule forwarded the letter to Mahlatse Mphahlele on the same day. </p> <p> </p> <p>Up to today - NO communication or Reply or visit/call from the appointed person.</p> <p>How good are the people that ABSA use as consultants? ABSA do your homework, maybe you do not have enough qualified consultants?</p> <p>I have been dealing with Absa for longer than 20years. This has reached the lowest level of compliance. Come on guys.....you are a big company!!</p>
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Thank you
Thank you
