EH
Edwina H
1 reviews | Active since Dec 2023
08 Feb 2024, 09:23
No communication from absa
There is an amount of R12000 on hold in my absa account for about 2 weeks and I have yet to be contacted by absa.When I call absa ***** they say an investigator will be in touch but I am still waiting.
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Absa's replyOfficial
08 Feb 2024, 10:23Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology.Your reference number is C-***5. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply08 Feb 2024, 10:23
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology.Your reference number is C-***5. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,