KM
Kato Mhlungu-Nene
1 reviews | Active since Feb 2020
07 Apr 2026, 07:20
No communication
Do we really have to put every complain on this platform for you to attend to our issues.. How many times do we have to do follow up to get assistance.. Can we not get help without having to get here.. I am so disappointed that the query has now lasted 3 week with no communication
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Absa's replyOfficial
07 Apr 2026, 12:14Dear Kato Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7. Kind regards,Group Customer CareVanessa Crowe
Absa's reply07 Apr 2026, 12:14
Official
Dear Kato Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7. Kind regards,Group Customer CareVanessa Crowe