NB
Nic B

1 reviews | Active since Jun 2012

04 Nov 2021, 10:19

No communication

No communication from ABSA. Opened a savings account and moved everything from my CHQ account as i am under debt counselling. Now they block my saving account as they went and put service fee thru the CHQ account. This is unacceptable, due to this i will take all my business els where. Bunch of useless people this. Don't ever open a account with them. Going to another bank as well after this is sorted. The last you will ever here from me.

0
Replies (1)
Absa
Absa's reply04 Nov 2021, 12:07
Official
Dear Nic Botha Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours.  The reference number to your complaint is C-***9. Kind regards,Rezona Louw Group Customer Care