TF
Tracey F
1 reviews | Active since Oct 2009
18 Sept 2017, 13:29
No communication
I have a cheque account with ABSA and will no communication at all, my overdraft has been cancelled with no communication at all and I am terribly disappointed with the way it has been handled.
I went to reapply for it and it has been declined as my account is now in a negative balance, thanks to the over draft been cancelled.
Next time a bit of communication of your intentions would be greatly appreciated.
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
18 Sept 2017, 17:21Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply18 Sept 2017, 17:21
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
TF
Tracey F's updateReviewer Update
19 Sept 2017, 13:02I have dealt with a lady by the name of Vanessa Crowe and she has resolved my problem in a positive way.
Thank you
TF
Tracey F's update19 Sept 2017, 13:02
Reviewer Update
I have dealt with a lady by the name of Vanessa Crowe and she has resolved my problem in a positive way.
Thank you