No clue

Come on now. Im honestly now getting extremely frustrated with you guys to put it lightly. Two days ago I complained on here about my Absa account that had a hold on , consultant phoned me , promised me she will sort it out by the end of yesterday and open the account - didnt happen. Now TODAY , randomly you placed a hold on my absa business account and when I phone your ****** ***** department who is apparently the only ones who can tell me why the hold is placed on the account , you want to know what she said ? "I have no idea , I will have to consult with my colleagues about this and someone will phone you." This is what I call utter bull****. Your own employees doesnt even know why , your system with all the details on doesnt even know why you placed the hold there. I have clients who are suppose to make payments to that account , now my whole business is on hold because YOU DONT KNOW ??? Sort it out. Or open the account and let me remove my money and Ill open an account at another bank. Please guys , this is not how you conduct business or treat customers.