no client service or response from ABSA deceased estates...

Dealing with ABSA deceased estates is utterly beyond frustrating. It is like trying to raise the dead. Absolutely impossible! Our late mother passed away in July last year. All document and requirements were sent to ABSA in September 2025… we have followed up again and again and again… no response…many many calls and emails... eventually in April they advise the utterly pathetic excuse of a FICA issue for the Executor… which is total BS!!! The Executor has an ABSA business and personal account with them …everything is in order… We again sent all the same required document through again and again… and still nothing… Absolutely disgusting when you dealing with the loss of a loved one to be treated like this is just wrong! They honestly don’t care! How does ABSA stay in business with non-existing client service! It is so disappointing!