NC
Nhlamulo C

1 reviews | Active since Feb 2017

27 Mar 2017, 13:03

No clear information provided by Bank.

<p>I opened a bank account with ABSA, earlier in March and everything went smoothly. This was until I had to get my salary in my new bank account. When my pay day came, my salary wasn't in my bank account, my employer informed me that the money bounced and was rejected by my bank account. When I calle dthe bank I was told in order to activate the account I needed to deposit a small amount before my salary date. Something I was never informed by ABSA, as I sit here with no salary on the 27th because I was not aware that I had to deposit prior. Nobody informed me. Why was I lead to believe that my account was in order and not informed.</p>

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Replies (1)
Absa
Absa's reply27 Mar 2017, 14:22
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd