WP
Wendy P

1 reviews | Active since Jun 2017

26 Jun 2017, 10:57

No Claim Cash Back Bonus resolved

<p>After seeing that I had not received my annual no claim cash back bonus from ABSA Idirect, I contacted ABSA Idirect ti find out what the delay was. </p> <p>I dealt telephonically with a very friendly gentleman by the name of Neo Mosala who investigated the matter for me and came back to me at the exact time that he said he would with an answer.</p> <p>There are very few people left in the service industry who actually care and go the extra mile and Neo is a crerdit to ASBA Idirect. Neo resolved my issue in a very short space of time and can only say a very big thank you for this great service.</p>

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Replies (1)
Absa
Absa's reply26 Jun 2017, 11:43
Official

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.


Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd