No care attitude!

I have been a loyal Absa client for the past 30 years since it's Volkskas days!<br> <br> I have 2 issues :<br> <br> 1. A complaint of unauthoried debit orders that Absa allowed to go through on my account! This matter has been reported to the so called \Actionline"who is \""urgently\"" looking at it. Now 5 days later I still hadno response! (Ref ***)<br> 2. I noticed that I paid an average of R700 bank cost/fees every month on my Platinum account. I went to my branch and queried this. They then informed me that I should only pay R149 per month and that my previous branch should have changed me onto the value bundle. Well this might be the case hut fact remains my previous branch is still an Absa bank branch!!! They happily stole my money until I complained and then blaimed another branch!! I have paid thousands in fees that I was not supose to pay! <br> Regards"