SM
Sibusiso M
1 reviews | Active since Jun 2020
09 Nov 2021, 14:45
No calls or email replies for release letter for late estate
Been calling and sending emails requesting absa to send us a release note so that our attorney can handle my mom's estate but they never answer.
We now can't pay licence disc's for cars or simply do anything because ABSA refuses to give us the release letter. Shame on yall
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Absa's replyOfficial
09 Nov 2021, 16:50Dear Sibusiso makamole Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***1. Kind regards,Rezona Louw Group Customer Care
Absa's reply09 Nov 2021, 16:50
Official
Dear Sibusiso makamole Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***1. Kind regards,Rezona Louw Group Customer Care