MM
Mphothu M
1 reviews | Active since Jul 2019
06 Dec 2021, 12:24
No call for assistance
I have requested Absa to call with regards to a Top UP for my vehicle and I still haven't received any call, i called them and they don't answer calls at all
Can I please get a consultant to assist please
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Absa's replyOfficial
06 Dec 2021, 13:10Dear Mphothu Matima Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***8. Kind regards,Rezona Louw Group Customer Care
Absa's reply06 Dec 2021, 13:10
Official
Dear Mphothu Matima Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***8. Kind regards,Rezona Louw Group Customer Care