No call back?

<p>I phoned ABSA's credit card devision last week Friday to find out why there is an mount of R38 outstanding as I can't find the transaction on my internet banking. The consultant was unable to go back on my records and asked for her manager's assistance. Miss/Mrs Visagie agreed to phone me back once she is able to assist me. I have not yet received a call back from her up to date. I would like to close my credit card if I can't get to the bottom of this ASAP. </p> <p> </p> <p> </p>