No call back
I am very disappointed with the service received from ABSA i Opened a account online the 02\05\2019 i thought everything was in order regarding the account it even said a consultant will contact you shortly .So i called in today to see what is going on only to have very unprofessional service given to me so i cancelled the application. I wanted to open a account as most of account are with absa to make life easier for my self. Here is the info needed for absa to look in to there service perhaps.
Thank you for your application.
Your Gold Value Bundle Account is now open
An Absa consultant will contact you shortly to activate your account.
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Replies (2)
Absa's replyOfficial
07 May 2019, 13:31Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply07 May 2019, 13:31
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
07 May 2019, 14:37Hi Robert Bolton,
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provid
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provid
Best regards,
Absa's reply07 May 2019, 14:37
Official
Hi Robert Bolton,
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provid
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provid
Best regards,