NO Business Account

On Monday, 3rd May, I walked into Absa Three Rivers branch. I started a new business and wanted to open an account for this business.

I was told that they could not help and need to go to either Vereeniging branch or Meyerton. WHY???????

I wanted to take the correct channel and logged a complained on their site under complains. They send me an email stating that they will respond generally in 48 hours. It is now 2 weeks

Here is my original complaint that I posted on their site: " I live in Three Rivers. I have recently started my own business. So I need to get a business account. Since I am over 30 years with ABSA, you were my first choice. It took me over 30 minutes to enter the bank. Yes I know it is Covid and all the necessary steps need to be taken. After I have entered the bank and waited another 20 minutes to talk to someone just to make an appointment, because I knew it might take an hour or two to sort out everything, I was told that they can not help me at Three Rivers branch. I need to go to either Vereeniging main branch or Meyerton branch. WHY???? They have a business teller there. There are a lot of businesses in Three rivers, Why can't they help me? If I walk out of the the door of the branch and turn left, walk another 50 meters, I find Standard Bank, FNB and Nedbank. I am sure one of them can help me."

I am over 30 years with Absa, but I am seriously thinking of moving