AM
Asanda M

1 reviews | Active since Apr 2013

15 Mar 2016, 08:37

NO BRANCH TO DEAL WITH RECOVERIES CLIENTS

BEEN CALLING ABSA FOR A WEEK NOW WITH NO LUCK. TRYING TO REACH THEIR LEGAL RECOVERIES DEPARTMENT TO SETTLE MY ACCOUNT AND GET A SETTLEMENT LETTER. <br> YOU GET PUT THROUGH 5 DIFFERENT AGENTS AND YOU HOLD FOREVER. BEEN CALLING FOR THE PAST 5 DAYS HOLDING FOR NO LESS THAN AN HOUR AND I STILL HAVE NOT BEEN HELPED. <br> THIS IS AFFECTING MY CREDIT RECORD NEGATIVELY. THERE ISNT EVEN A BRANCH THAT DEALS WTH SUCH.

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Replies (1)
Absa
Absa's reply15 Mar 2016, 11:02
Official
Hello asanda021,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd