1 reviews | Active since Apr 2018
No bounce back from closed account
I mistakenly paid an amount of R 500.00 into a closed account of my brother at FNB. According to Absa , my bank, such transaction to a closed account should bounce back into my account within 3 days. I transferred the money on 18/04/2018 at 11:41 and tried to reverse the action at Absa, but they said after I send an E:Mail to ********** they will reverse the payment(from a closed account) to my account. This action will cost me R 160:00. This is just not acceptable.
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
