No Automatic Travel Cover on Credit Card Tickets

I have been an ABSA customer for 45 years and always thought that the services of all banks were on par, but ABSA travel insurance definitely is not. On their website it states clearly that when you by airplane tickets with your credit card, all the tickets for the group are covered. This is until you are directed to Bryte, who are their agents for this and you get told because you paid R105 000 for 7 tickets with your world card, this is not the case - only husband and wife and 3 kids under 18 are covered! We had to buy additional cover for 5 persons (but this time from Standard Bank!)