ES
Erica S
1 reviews | Active since Jan 2017
21 Feb 2022, 19:48
No attention to *****
Today I was *****ed from my savings account. When reporting the transaction I was assisted by the most condesending and snotty agent Thobeka. It got to a stage where I had to tell her to keep quiet and let me talk. So if it not bad enough being ****med out of your money you are then met with such an attitude. This will now be the second time that I have lost money with ABSA and have transferred the balance of my savings to another bank. I know ABSA will do nothing to recover the ********** amount and once again they will just pull up their shoulders with a tough luck for you attitude. This bank only cares about their rich clients they do not care much for guy on tge street.
Helpful (0)
Replies (1)0
Replies (1)Absa's replyOfficial
22 Feb 2022, 08:29 Dear Erica Smith Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***5. Kind regards, Group Customer Care
Absa's reply22 Feb 2022, 08:29
Official
Dear Erica Smith Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***5. Kind regards, Group Customer Care
