ES
Erica S

1 reviews | Active since Jan 2017

21 Feb 2022, 19:48

No attention to *****

Today I was *****ed from my savings account. When reporting the transaction I was assisted by the most condesending and snotty agent Thobeka. It got to a stage where I had to tell her to keep quiet and let me talk. So if it not bad enough being ****med out of your money you are then met with such an attitude. This will now be the second time that I have lost money with ABSA and have transferred the balance of my savings to another bank. I know ABSA will do nothing to recover the ********** amount and once again they will just pull up their shoulders with a tough luck for you attitude. This bank only cares about their rich clients they do not care much for guy on tge street.

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Replies (1)
Absa
Absa's reply22 Feb 2022, 08:29
Official
 Dear Erica Smith Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number to your complaint is C-***5. Kind regards, Group Customer Care