1 reviews | Active since May 2014

06 Mar 2024, 14:56

No Assistance With *****.

We recently wanted to help my nephew to buy a car. We found an "Auctioneer" who claimed they give the public an opportunity to buy before the vehicles go to auction. To cut a long story short, we were requested to pay a R30,000.00 deposit which would allow us to view the vehicle at its enclosed location. We paid the deposit, only to find no such auctioneer existed at the address given. When we tried to call them, obviously there was no reply. We immediately contacted ABSA ***** department and notified them. Since we have seen other banks with fairly good safety measures to protect against such *****, provide refunds if their clients are involved in ***** like this, we contacted ABSA ***** division and asked for their assistance to get a refund. Even after speaking to several senior employees at other ABSA branches and to a lawyer, who all agreed that ABSA should refund this ****** money, ABSA ***** department was just not interested and basically said it was my problem. So before banking with ABSA, if you are involved in internet transactions from time to time, be extremely cautious, because you could end up in a situation like I did.

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