1 reviews | Active since Mar 2017
No assistance from Absa bank or dealership
<p>I purchased a vw polo GTi from exquisite auto, which was financed via ABSA finance, from the second day of ownership I have had untold troubles with the car, I reported this to the dealer, who sent the car to Bosch in Springfield, with in 7 days I tried to cancel the deal with the dealership and the dealership refused to cancel when contacting ABSA bank I recieved no assistance or satisfaction from ABSA and Exquisite Auto, I have contacted ABSA and they keep referring me to an infamous Johan who is handling my case, he never returns my calls and the number given for him by the call centre rings eternally, as a result of this I have stopped payment on the vehicle, as I get no assistance or communication from ABSA bank. The car has been back and forth to Bosch for months at a time and they are unable to repair the car, I have had meetings with the management and owners of Exquisite Auto and they refused to repair, replace or refund me on the vehicle. When my vehicle was returned to me from Bosch there were parts not fitted back to the vehicle. ABSA "owns" the asset and seems as if they have no interest in solving this problem. This problem has been going on for the last 7 months, I have not had the use of the vehicle since November 2016.</p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
