MI
Mohamed I

1 reviews | Active since Oct 2016

27 Feb 2017, 13:57

no assistance from ABSA Bank

<p>I am trying to purchase with my cheque card online , and I get the error message your bank has refused the payment. I am calling the call centre , no one can help. I have called 3D secure , and they cannot help either.</p> <p> What is going on, I pay more than R800 a month to ABSA on bank fees and you guys cant assist me.</p> <p> </p> <p> </p>

0
Replies (1)
Absa
Absa's reply28 Feb 2017, 09:06
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd