SJ
Shanna J
1 reviews | Active since Jun 2012
14 Nov 2023, 15:12
No assistance
I am waiting since 12pm for ABSA to approve a Debi check. I need this done as I need the funds in my account by 4PM. This time frame is unacceptable. It's nearly close of business!!
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Absa's replyOfficial
14 Nov 2023, 16:14 Dear Shanna Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards, Vanessa Crowe Group Customer Care
Absa's reply14 Nov 2023, 16:14
Official
Dear Shanna Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards, Vanessa Crowe Group Customer Care