BK
Bongiwe K
1 reviews | Active since Jun 2018
04 May 2020, 09:20
NO ASSISTANCE
dear ABSA I am so hurt and disappointed with your service you assured me my debit order will be put on holiday mode after I requested that you help me seeing as I am not currently working due to the lockdown.
but you went ahead and deducted anyway. now I am left with no money for food, I have absolutely nothing. can someone tell me why this was done!!! I am shuttered to say the least.
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Absa's replyOfficial
04 May 2020, 19:00Dear Bongiwe
Thank you for bringing this matter to our attention. Kindly provide us with your account number you asked for the Holiday payment on and the installment amount . Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account number you asked for the Holiday payment on and the installment amount . Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply04 May 2020, 19:00
Official
Dear Bongiwe
Thank you for bringing this matter to our attention. Kindly provide us with your account number you asked for the Holiday payment on and the installment amount . Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account number you asked for the Holiday payment on and the installment amount . Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management