EZ
Elzaan Z

1 reviews | Active since Jun 2016

13 Oct 2018, 07:30

NO ASSISTANCE

I have been waiting 7 months for feedback on a ***** case that I reported. No one is getting back to me and even after reporting it ABSA took their time. So much for ***** prevention and assistance from ABSA. No one at ABSA care about their clients all that matters to them is money money money.

0
Replies (2)
Absa
Absa's reply15 Oct 2018, 15:19
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Also please tell us more what happened.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,

EZ
Elzaan Z's update15 Oct 2018, 15:33
Reviewer Update
***. Please call me with regards more information as it is a very long and detailed incident. I am awaiting your call.