No assistance.

Honestly ABSA has been great up until last year. I lost my job, and immediately called ABSA to let them in on my situation. I made a payment arrangement, which was not followed. They still tried to take the full debit amount more than once, pushing my account into the minus with hopped debit order fees.

I then again called and explained, and complained... then I was answered with a sorry, if you do not have a retrenchment letter, we cannot help you. Even though there are other means of loosing your job! Not all companies just retrench.

I am still unemployed, and even after making a payment plan, they did not keep to it. Eventually having my account so far down with penalty fees that they eventually closed my bank account.

Again, calling and explaining, trying to come to an agreement... nothing. Then last month I get a nice email from their lawyers with all kinds of threats (horrible company too). I tried to explain, they asked for a bunch of supporting documents, which I sent the same day. Weeks went past, to now get a final notice letter, for not responding.

What nonsense is this. I have been PEADING for help to PAY YOU!!! and this is what a person gets.