SB
Sonja B

1 reviews | Active since Jul 2011

27 May 2015, 16:14

NO ASSISTANCE!!!!!

After speaking to every single department in their call centre in order to get a balance on my one account, I eventually speak to somebody that can help. Then I ask for a statement of my account to be send to my email. This is where things really turned sour!!!! I was transferred back and forth between every department and everybody kept telling me they could not help me, it's the next department's job. So now I still do not have a statement on this account which I am looking for and I am left in utter disbelief at the poor service which I got.<br> <br> I hope that this post will get some action into somebody to help me!!!<br> <br> Very angry customer!!!

0
Replies (1)
Absa
Absa's reply28 May 2015, 10:02
Official
Hello S Brand,


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd

Best regards,