SB
Sonja B
1 reviews | Active since Jul 2011
27 May 2015, 16:14
NO ASSISTANCE!!!!!
After speaking to every single department in their call centre in order to get a balance on my one account, I eventually speak to somebody that can help. Then I ask for a statement of my account to be send to my email. This is where things really turned sour!!!! I was transferred back and forth between every department and everybody kept telling me they could not help me, it's the next department's job. So now I still do not have a statement on this account which I am looking for and I am left in utter disbelief at the poor service which I got.<br> <br> I hope that this post will get some action into somebody to help me!!!<br> <br> Very angry customer!!!
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Replies (1)Absa's replyOfficial
28 May 2015, 10:02Hello S Brand,
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply28 May 2015, 10:02
Official
Hello S Brand,
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,
