1 reviews | Active since Sept 2016

11 Apr 2017, 02:16

No assistance

<p>I have sent 2 emails requesting my credit card be closed. It has been about 6 business days and still no assistance as promised by the auto response message. </p> <p> </p> <p>I want my credit card closed and the credit balance transferred to my Savings account. I now bank with FNB. A bank that delivers!</p> <p> </p> <p>I do not want to call the call centre and waste further airtime holding on the line, only for my call to be dropped. </p> <p> </p> <p>Monique Napier</p> <p>E-mail sent from **********

0
Replies (1)
Absa
Absa's reply11 Apr 2017, 09:16
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd