IP
Ian P

1 reviews | Active since Jul 2013

19 Jan 2017, 16:02

No Assistance

<p>This month I found that my credit card limit had been cut without my knowledge. No reason was given even after I paid R6400 on a card limit on R8600, in the previous month and only used R1500. </p> <p> </p> <p>After calling the call centre I was told that they couldn't reach the team leader and I must email.</p> <p> </p> <p>I really expected better service, both after I trusted that absa would at least inform me if any changes take place on my details.</p>

0
Replies (1)
Absa
Absa's reply20 Jan 2017, 11:25
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd