1 reviews | Active since May 2018
NO ANSWER TO FOREX ***
My partner has been calling the Forex line - ***- for the past 3 days. She has done about 4 calls a day with each call going to the "we are experiencing high call volumes" recorded message and she has been on hold for 15 to 20 minutes each time.
HOW CAN THIS BE ACCEPTABLE?
If you are experiencing high call volumes for a full day then maybe the next day have more agents available? DOES THAT NOT MAKE SENSE?
Dear Customer
Thank you for bringing this matter to our attention.
Please can you provide me with your ID or Account number to enable me to assist, please also advise where the funds are coming from the amount and the date transferred, this information can be sent via private message.
Regards
Claudette
Dear Customer
Thank you for bringing this matter to our attention.
Please can you provide me with your ID or Account number to enable me to assist, please also advise where the funds are coming from the amount and the date transferred, this information can be sent via private message.
Regards
Claudette