No answer or call returns
I have tried so many times to get hold of someone at the absa hq in johannesburg to help me about my home loan payments and what to do with arrangements through the lockdown but still no answer, and every time i hold on for 30 minutes or longer.
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Absa's replyOfficial
19 Aug 2020, 16:16Dear Vincent, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . Your complaint reference number is C-***7. I will review and provide you with my specific contact details and expected timeframe for further feedback/resolution via email. RegardsPravesh Bejay
Best regards,
Absa's reply19 Aug 2020, 16:16
Official
Dear Vincent, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . Your complaint reference number is C-***7. I will review and provide you with my specific contact details and expected timeframe for further feedback/resolution via email. RegardsPravesh Bejay
Best regards,